Showing posts with label Groceries. Show all posts
Showing posts with label Groceries. Show all posts

Monday, August 13, 2018

Rotten Trade

Let American Produce Rot
One would have to be living pretty deeply under a rock to not know that Canada is being bullied by president #45 of the United States of America. President Trump has unilaterally declared economic war on Canada, and entered into bilateral discussions with Mexico in an attempt to subvert the North American Free Trade Agreement (NAFTA). That is, of course, his prerogative. It would seem that Free Trade, as a concept, is completely foreign to Mr. Trump, because he only views a "negotiation" to be a success if he "wins" and the other guy "loses". Free Trade, on the other hand is all about mutual benefit, not winners and losers. As such, I don't expect that NAFTA will have a life until the orange man is out of the white house. While the government of Canada continues to press for mutual respect in negotiations with Washington, we are restricting our tariff activities to "tit-for-tat" adjustments. This is the civilized approach, and our government is wise to do so. However, when dealing with a bullying ape guerilla tactics are in order. It is time for all Canadians to stand on guard for Canada and hit the United States of America where it will hurt most, the pocket book.

I sent a letter today to Prime Minister Trudeau requesting that the product labelling laws in Canada be adjusted to require the provenance of products be displayed, by percentage from each country, on all packaging. For example, if a box of cereal is imported from Mexico but uses wheat from the USA, I may want to consider another brand that uses wheat from Canada. Or in another case, just because a pair of shoes is assembled in Canada doesn't mean that they don't use uppers and soles from the USA. Perhaps the government could certify products that have more than a certain percentage of Canadian content (say 80% or higher).

Such changes however, if chosen, would take a long time to implement. We Canadians must act now. So I am asking that all Canadians contact the grocery chains at the corporate level, and advise them that we will NOT be buying produce from the USA, and request that they identify other sources of produce for their stores.
Grocery Landscape in Canada
Grocery Landscape in Canada (click image to enlarge)
Almost all grocery stores in Canada are owned by one of three companies: either Empire Company Limited, Loblaw Companies Limited, or Metro. Writing to Loblaw Companies Limited one reaches 27 grocery and pharmacy chains. Writing to the Empire Company Limited, will reach 13 grocery chains. Writing to Metro will reach 5 grocery chains in Ontario and Quebec. To the best of my knowledge, there is nothing that is grown in the United States that cannot be either sourced from another country, or replaced with a comparable product from Canada. If the large grocery chains are made to understand that produce from the USA will just rot on their shelves, they will make other purchasing decisions, or they will lose sales to competitors who do.

The time to act is now. Stand up to this bully, and show him what Canadian grit and determination looks like. Call or write today. Don't know what to say? I've drafted some thoughts at the bottom of this page to get you started.

Loblaw Companies Limited

Customer Relations
Hours of Operation
Monday to Friday 8:30 am to 4:30 pm ET
Call toll-free: 1-888-495-5111
Email: customerservice@loblaws.ca

Empire Company Limited

Contact the Board of Directors
You may communicate with the Board of Directors through the Office of the Senior Vice President, General Counsel and Secretary in the following manner:
Doug Nathanson
Senior Vice President, General Counsel and Secretary
Empire Company Limited
115 King Street
Stellarton, Nova Scotia
B0K 1S0
E-mail: board@empireco.ca
Sobeys Customer Care
Atlantic
Call toll-free 1-888-944-0442
Monday to Friday 8:00 am to 5:00 pm (AST)
E-mail: customer.service@sobeys.com
Ontario
Call toll-free 1-888-821-5557
Monday to Friday 8:00 am to 4:30 pm (EST)
E-mail: customer.care.ontario@sobeys.com
West
Call toll-free 1-800-723-3929
Monday to Friday 8:00 am to 5:00 pm (MST)
E-mail: customer.helpline@sobeys.com

Metro

Call toll-free: 7-877-763-7374
or Fill out the web-form here.

Draft Email

Dear Sir or Madam,

I am a loyal customer of [name of chain].

I am very concerned about the situation involving Canada's trade with the United States. As such, I would like to advise you that, until an equitable NAFTA has been renegotiated that is fair to all trading partners, I will not be buying any produce that originates in the USA. I ask that you make sure that you source produce from other countries so that I continue to have the selection to which I am accustomed. If I cannot avoid American produce at your stores, I may have to avoid your stores to find stores that are willing to stand up for Canada.

Thank you in advance.

Friday, March 20, 2015

Do You Feel The Heat Yet?

A Frog in a pot
credit: James Lee
I read this article from CBC Marketplace today. I won't spell out what my initial thought was verbatim, but suffice it to say that it was along the lines of "how dishonest is that?" Basically, what Marketplace is reporting is that food packages have been shrinking in order to keep "prices" constant. They provide several examples such as:
«Last year, Maple Leaf Foods shrunk packages of 500 g of bacon to 375 g, a 25 per cent reduction.»
I'm sure that such tactics do not fool anyone who has taken a Home Economics course in school. But what about the people who haven't? This kind of tactic is preying on the segment of the population that need value the most. The other day as a treat for my son, I took him to McDonald's for lunch. I don't remember the last time I ate anything from that particular fast food chain, so imagine my surprise at how small the "Big" Mac is now. When I mentioned it to my wife she said, "Yeah, they've been getting smaller for a while."

It reminds me of a story I heard many years ago. If you want to cook a frog, you have to do so slowly or it will become rubbery. (I don't know why anyone would want to eat a frog, it's just an illustration.) To maintain the perfect texture, apparently you put the frog into a pot of cold water and then, ever so gradually, turn up the heat. The frog will get cooked without even noticing that it is taking place.

Now I have long since maintained that one has to be vigilant when shopping. But this, in my opinion, is another question of corporate ethics, and #EthicalDebt. I used to hold Maple Leaf Foods in pretty high regard. Now that they are pulling this stunt, I will scrutinize all of their products much more closely. It won't take too many more incidents like this before that brand is forever tarnished in my eyes.

I would be interested in hearing your thoughts. Is this practice dishonest, or is it justified? Which would be more likely to cause you stop buying your favourite brands: 1) a gradual increase in price, 2) a gradual reduction in package size?