Showing posts with label Trustworthy. Show all posts
Showing posts with label Trustworthy. Show all posts

Monday, August 20, 2018

Live by the Code

Image of a knight by Gideon Wright, flickr.com CC-BY 2.0
Do you ever consider the word "nobility"? It has traditionally referred to a class of people who were born to privilege. It implied that since they had it "easy" they were called upon to be beyond reproach. It conjures images of knights in shining armour, and battles against injustice. Hollywood has kept such images alive for us long after chivalry has gone dormant. In one such movie: Robin Hood, Prince of Thieves (1991), our hero says "Nobility is not a birthright. It's defined by one's actions." I like that, and I believe it to be true. Anybody can have a code by which they choose to live, and for which they would willingly make sacrifices.

Such a code does not necessarily require sacrificing one's life, but it may require making sacrifices to one's livelihood. A good Code of Ethics is one such as the one below from the Association of Computing Machinery (acm.org). It's a commitment to one's peers, clients, and society at large. And while some may limit their adherence to this code to their professional life, I would say that such a code should apply to all aspects of one's life.

Being ethical is not just a 9-to-5 job. It's a way of life... it's a nobility. Is it in you?

  1. ACM Code of Ethics and Professional Conduct

    Preamble

    Computing professionals' actions change the world. To act responsibly, they should reflect upon the wider impacts of their work, consistently supporting the public good. The ACM Code of Ethics and Professional Conduct ("the Code") expresses the conscience of the profession.
    The Code is designed to inspire and guide the ethical conduct of all computing professionals, including current and aspiring practitioners, instructors, students, influencers, and anyone who uses computing technology in an impactful way. Additionally, the Code serves as a basis for remediation when violations occur. The Code includes principles formulated as statements of responsibility, based on the understanding that the public good is always the primary consideration. Each principle is supplemented by guidelines, which provide explanations to assist computing professionals in understanding and applying the principle.
    Section 1 outlines fundamental ethical principles that form the basis for the remainder of the Code. Section 2 addresses additional, more specific considerations of professional responsibility. Section 3 guides individuals who have a leadership role, whether in the workplace or in a volunteer professional capacity. Commitment to ethical conduct is required of every ACM member, and principles involving compliance with the Code are given in Section 4.
    The Code as a whole is concerned with how fundamental ethical principles apply to a computing professional's conduct. The Code is not an algorithm for solving ethical problems; rather it serves as a basis for ethical decision-making. When thinking through a particular issue, a computing professional may find that multiple principles should be taken into account, and that different principles will have different relevance to the issue. Questions related to these kinds of issues can best be answered by thoughtful consideration of the fundamental ethical principles, understanding that the public good is the paramount consideration. The entire computing profession benefits when the ethical decision-making process is accountable to and transparent to all stakeholders. Open discussions about ethical issues promote this accountability and transparency.

    1. GENERAL ETHICAL PRINCIPLES.

    A computing professional should...

    1.1 Contribute to society and to human well-being, acknowledging that all people are stakeholders in computing.

    This principle, which concerns the quality of life of all people, affirms an obligation of computing professionals, both individually and collectively, to use their skills for the benefit of society, its members, and the environment surrounding them. This obligation includes promoting fundamental human rights and protecting each individual's right to autonomy. An essential aim of computing professionals is to minimize negative consequences of computing, including threats to health, safety, personal security, and privacy. When the interests of multiple groups conflict, the needs of those less advantaged should be given increased attention and priority.
    Computing professionals should consider whether the results of their efforts will respect diversity, will be used in socially responsible ways, will meet social needs, and will be broadly accessible. They are encouraged to actively contribute to society by engaging in pro bono or volunteer work that benefits the public good.
    In addition to a safe social environment, human well-being requires a safe natural environment. Therefore, computing professionals should promote environmental sustainability both locally and globally.

    1.2 Avoid harm.

    In this document, "harm" means negative consequences, especially when those consequences are significant and unjust. Examples of harm include unjustified physical or mental injury, unjustified destruction or disclosure of information, and unjustified damage to property, reputation, and the environment. This list is not exhaustive.
    Well-intended actions, including those that accomplish assigned duties, may lead to harm. When that harm is unintended, those responsible are obliged to undo or mitigate the harm as much as possible. Avoiding harm begins with careful consideration of potential impacts on all those affected by decisions. When harm is an intentional part of the system, those responsible are obligated to ensure that the harm is ethically justified. In either case, ensure that all harm is minimized.
    To minimize the possibility of indirectly or unintentionally harming others, computing professionals should follow generally accepted best practices unless there is a compelling ethical reason to do otherwise. Additionally, the consequences of data aggregation and emergent properties of systems should be carefully analyzed. Those involved with pervasive or infrastructure systems should also consider Principle 3.7.
    A computing professional has an additional obligation to report any signs of system risks that might result in harm. If leaders do not act to curtail or mitigate such risks, it may be necessary to "blow the whistle" to reduce potential harm. However, capricious or misguided reporting of risks can itself be harmful. Before reporting risks, a computing professional should carefully assess relevant aspects of the situation.

    1.3 Be honest and trustworthy.

    Honesty is an essential component of trustworthiness. A computing professional should be transparent and provide full disclosure of all pertinent system capabilities, limitations, and potential problems to the appropriate parties. Making deliberately false or misleading claims, fabricating or falsifying data, offering or accepting bribes, and other dishonest conduct are violations of the Code.
    Computing professionals should be honest about their qualifications, and about any limitations in their competence to complete a task. Computing professionals should be forthright about any circumstances that might lead to either real or perceived conflicts of interest or otherwise tend to undermine the independence of their judgment. Furthermore, commitments should be honored.
    Computing professionals should not misrepresent an organization's policies or procedures, and should not speak on behalf of an organization unless authorized to do so.

    1.4 Be fair and take action not to discriminate.

    The values of equality, tolerance, respect for others, and justice govern this principle. Fairness requires that even careful decision processes provide some avenue for redress of grievances.
    Computing professionals should foster fair participation of all people, including those of underrepresented groups. Prejudicial discrimination on the basis of age, color, disability, ethnicity, family status, gender identity, labor union membership, military status, nationality, race, religion or belief, sex, sexual orientation, or any other inappropriate factor is an explicit violation of the Code. Harassment, including sexual harassment, bullying, and other abuses of power and authority, is a form of discrimination that, amongst other harms, limits fair access to the virtual and physical spaces where such harassment takes place.
    The use of information and technology may cause new, or enhance existing, inequities. Technologies and practices should be as inclusive and accessible as possible and computing professionals should take action to avoid creating systems or technologies that disenfranchise or oppress people. Failure to design for inclusiveness and accessibility may constitute unfair discrimination.

    1.5 Respect the work required to produce new ideas, inventions, creative works, and computing artifacts.

    Developing new ideas, inventions, creative works, and computing artifacts creates value for society, and those who expend this effort should expect to gain value from their work. Computing professionals should therefore credit the creators of ideas, inventions, work, and artifacts, and respect copyrights, patents, trade secrets, license agreements, and other methods of protecting authors' works.
    Both custom and the law recognize that some exceptions to a creator's control of a work are necessary for the public good. Computing professionals should not unduly oppose reasonable uses of their intellectual works. Efforts to help others by contributing time and energy to projects that help society illustrate a positive aspect of this principle. Such efforts include free and open source software and work put into the public domain. Computing professionals should not claim private ownership of work that they or others have shared as public resources.

    1.6 Respect privacy.

    The responsibility of respecting privacy applies to computing professionals in a particularly profound way. Technology enables the collection, monitoring, and exchange of personal information quickly, inexpensively, and often without the knowledge of the people affected. Therefore, a computing professional should become conversant in the various definitions and forms of privacy and should understand the rights and responsibilities associated with the collection and use of personal information.
    Computing professionals should only use personal information for legitimate ends and without violating the rights of individuals and groups. This requires taking precautions to prevent re-identification of anonymized data or unauthorized data collection, ensuring the accuracy of data, understanding the provenance of the data, and protecting it from unauthorized access and accidental disclosure. Computing professionals should establish transparent policies and procedures that allow individuals to understand what data is being collected and how it is being used, to give informed consent for automatic data collection, and to review, obtain, correct inaccuracies in, and delete their personal data.
    Only the minimum amount of personal information necessary should be collected in a system. The retention and disposal periods for that information should be clearly defined, enforced, and communicated to data subjects. Personal information gathered for a specific purpose should not be used for other purposes without the person's consent. Merged data collections can compromise privacy features present in the original collections. Therefore, computing professionals should take special care for privacy when merging data collections.

    1.7 Honor confidentiality.

    Computing professionals are often entrusted with confidential information such as trade secrets, client data, nonpublic business strategies, financial information, research data, pre-publication scholarly articles, and patent applications. Computing professionals should protect confidentiality except in cases where it is evidence of the violation of law, of organizational regulations, or of the Code. In these cases, the nature or contents of that information should not be disclosed except to appropriate authorities. A computing professional should consider thoughtfully whether such disclosures are consistent with the Code.

    2. PROFESSIONAL RESPONSIBILITIES.

    A computing professional should...

    2.1 Strive to achieve high quality in both the processes and products of professional work.

    Computing professionals should insist on and support high quality work from themselves and from colleagues. The dignity of employers, employees, colleagues, clients, users, and anyone else affected either directly or indirectly by the work should be respected throughout the process. Computing professionals should respect the right of those involved to transparent communication about the project. Professionals should be cognizant of any serious negative consequences affecting any stakeholder that may result from poor quality work and should resist inducements to neglect this responsibility.

    2.2 Maintain high standards of professional competence, conduct, and ethical practice.

    High quality computing depends on individuals and teams who take personal and group responsibility for acquiring and maintaining professional competence. Professional competence starts with technical knowledge and with awareness of the social context in which their work may be deployed. Professional competence also requires skill in communication, in reflective analysis, and in recognizing and navigating ethical challenges. Upgrading skills should be an ongoing process and might include independent study, attending conferences or seminars, and other informal or formal education. Professional organizations and employers should encourage and facilitate these activities.

    2.3 Know and respect existing rules pertaining to professional work.

    "Rules" here include local, regional, national, and international laws and regulations, as well as any policies and procedures of the organizations to which the professional belongs. Computing professionals must abide by these rules unless there is a compelling ethical justification to do otherwise. Rules that are judged unethical should be challenged. A rule may be unethical when it has an inadequate moral basis or causes recognizable harm. A computing professional should consider challenging the rule through existing channels before violating the rule. A computing professional who decides to violate a rule because it is unethical, or for any other reason, must consider potential consequences and accept responsibility for that action.

    2.4 Accept and provide appropriate professional review.

    High quality professional work in computing depends on professional review at all stages. Whenever appropriate, computing professionals should seek and utilize peer and stakeholder review. Computing professionals should also provide constructive, critical reviews of others' work.

    2.5 Give comprehensive and thorough evaluations of computer systems and their impacts, including analysis of possible risks.

    Computing professionals are in a position of trust, and therefore have a special responsibility to provide objective, credible evaluations and testimony to employers, employees, clients, users, and the public. Computing professionals should strive to be perceptive, thorough, and objective when evaluating, recommending, and presenting system descriptions and alternatives. Extraordinary care should be taken to identify and mitigate potential risks in machine learning systems. A system for which future risks cannot be reliably predicted requires frequent reassessment of risk as the system evolves in use, or it should not be deployed. Any issues that might result in major risk must be reported to appropriate parties.

    2.6 Perform work only in areas of competence.

    A computing professional is responsible for evaluating potential work assignments. This includes evaluating the work's feasibility and advisability, and making a judgment about whether the work assignment is within the professional's areas of competence. If at any time before or during the work assignment the professional identifies a lack of a necessary expertise, they must disclose this to the employer or client. The client or employer may decide to pursue the assignment with the professional after additional time to acquire the necessary competencies, to pursue the assignment with someone else who has the required expertise, or to forgo the assignment. A computing professional's ethical judgment should be the final guide in deciding whether to work on the assignment.
    As appropriate to the context and one's abilities, computing professionals should share technical knowledge with the public, foster awareness of computing, and encourage understanding of computing. These communications with the public should be clear, respectful, and welcoming. Important issues include the impacts of computer systems, their limitations, their vulnerabilities, and the opportunities that they present. Additionally, a computing professional should respectfully address inaccurate or misleading information related to computing.

    2.8 Access computing and communication resources only when authorized or when compelled by the public good.

    Individuals and organizations have the right to restrict access to their systems and data so long as the restrictions are consistent with other principles in the Code. Consequently, computing professionals should not access another's computer system, software, or data without a reasonable belief that such an action would be authorized or a compelling belief that it is consistent with the public good. A system being publicly accessible is not sufficient grounds on its own to imply authorization. Under exceptional circumstances a computing professional may use unauthorized access to disrupt or inhibit the functioning of malicious systems; extraordinary precautions must be taken in these instances to avoid harm to others.

    2.9 Design and implement systems that are robustly and usably secure.

    Breaches of computer security cause harm. Robust security should be a primary consideration when designing and implementing systems. Computing professionals should perform due diligence to ensure the system functions as intended, and take appropriate action to secure resources against accidental and intentional misuse, modification, and denial of service. As threats can arise and change after a system is deployed, computing professionals should integrate mitigation techniques and policies, such as monitoring, patching, and vulnerability reporting. Computing professionals should also take steps to ensure parties affected by data breaches are notified in a timely and clear manner, providing appropriate guidance and remediation.
    To ensure the system achieves its intended purpose, security features should be designed to be as intuitive and easy to use as possible. Computing professionals should discourage security precautions that are too confusing, are situationally inappropriate, or otherwise inhibit legitimate use.
    In cases where misuse or harm are predictable or unavoidable, the best option may be to not implement the system.

    3. PROFESSIONAL LEADERSHIP PRINCIPLES.

    Leadership may either be a formal designation or arise informally from influence over others. In this section, "leader" means any member of an organization or group who has influence, educational responsibilities, or managerial responsibilities. While these principles apply to all computing professionals, leaders bear a heightened responsibility to uphold and promote them, both within and through their organizations.
    A computing professional, especially one acting as a leader, should...

    3.1 Ensure that the public good is the central concern during all professional computing work.

    People—including users, customers, colleagues, and others affected directly or indirectly—should always be the central concern in computing. The public good should always be an explicit consideration when evaluating tasks associated with research, requirements analysis, design, implementation, testing, validation, deployment, maintenance, retirement, and disposal. Computing professionals should keep this focus no matter which methodologies or techniques they use in their practice.

    3.2 Articulate, encourage acceptance of, and evaluate fulfillment of social responsibilities by members of the organization or group.

    Technical organizations and groups affect broader society, and their leaders should accept the associated responsibilities. Organizations—through procedures and attitudes oriented toward quality, transparency, and the welfare of society—reduce harm to the public and raise awareness of the influence of technology in our lives. Therefore, leaders should encourage full participation of computing professionals in meeting relevant social responsibilities and discourage tendencies to do otherwise.

    3.3 Manage personnel and resources to enhance the quality of working life.

    Leaders should ensure that they enhance, not degrade, the quality of working life. Leaders should consider the personal and professional development, accessibility requirements, physical safety, psychological well-being, and human dignity of all workers. Appropriate human-computer ergonomic standards should be used in the workplace.

    3.4 Articulate, apply, and support policies and processes that reflect the principles of the Code.

    Leaders should pursue clearly defined organizational policies that are consistent with the Code and effectively communicate them to relevant stakeholders. In addition, leaders should encourage and reward compliance with those policies, and take appropriate action when policies are violated. Designing or implementing processes that deliberately or negligently violate, or tend to enable the violation of, the Code's principles is ethically unacceptable.

    3.5 Create opportunities for members of the organization or group to grow as professionals.

    Educational opportunities are essential for all organization and group members. Leaders should ensure that opportunities are available to computing professionals to help them improve their knowledge and skills in professionalism, in the practice of ethics, and in their technical specialties. These opportunities should include experiences that familiarize computing professionals with the consequences and limitations of particular types of systems. Computing professionals should be fully aware of the dangers of oversimplified approaches, the improbability of anticipating every possible operating condition, the inevitability of software errors, the interactions of systems and their contexts, and other issues related to the complexity of their profession—and thus be confident in taking on responsibilities for the work that they do.

    3.6 Use care when modifying or retiring systems.

    Interface changes, the removal of features, and even software updates have an impact on the productivity of users and the quality of their work. Leaders should take care when changing or discontinuing support for system features on which people still depend. Leaders should thoroughly investigate viable alternatives to removing support for a legacy system. If these alternatives are unacceptably risky or impractical, the developer should assist stakeholders' graceful migration from the system to an alternative. Users should be notified of the risks of continued use of the unsupported system long before support ends. Computing professionals should assist system users in monitoring the operational viability of their computing systems, and help them understand that timely replacement of inappropriate or outdated features or entire systems may be needed.

    3.7 Recognize and take special care of systems that become integrated into the infrastructure of society.

    Even the simplest computer systems have the potential to impact all aspects of society when integrated with everyday activities such as commerce, travel, government, healthcare, and education. When organizations and groups develop systems that become an important part of the infrastructure of society, their leaders have an added responsibility to be good stewards of these systems. Part of that stewardship requires establishing policies for fair system access, including for those who may have been excluded. That stewardship also requires that computing professionals monitor the level of integration of their systems into the infrastructure of society. As the level of adoption changes, the ethical responsibilities of the organization or group are likely to change as well. Continual monitoring of how society is using a system will allow the organization or group to remain consistent with their ethical obligations outlined in the Code. When appropriate standards of care do not exist, computing professionals have a duty to ensure they are developed.

    4. COMPLIANCE WITH THE CODE.

    A computing professional should...

    4.1 Uphold, promote, and respect the principles of the Code.

    The future of computing depends on both technical and ethical excellence. Computing professionals should adhere to the principles of the Code and contribute to improving them. Computing professionals who recognize breaches of the Code should take actions to resolve the ethical issues they recognize, including, when reasonable, expressing their concern to the person or persons thought to be violating the Code.

    4.2 Treat violations of the Code as inconsistent with membership in the ACM.

    Each ACM member should encourage and support adherence by all computing professionals regardless of ACM membership. ACM members who recognize a breach of the Code should consider reporting the violation to the ACM, which may result in remedial action as specified in the ACM's Code of Ethics and Professional Conduct Enforcement Policy.

    The Code and guidelines were developed by the ACM Code 2018 Task Force: Executive Committee Don Gotterbarn (Chair), Bo Brinkman, Catherine Flick, Michael S Kirkpatrick, Keith Miller, Kate Varansky, and Marty J Wolf. Members: Eve Anderson, Ron Anderson, Amy Bruckman, Karla Carter, Michael Davis, Penny Duquenoy, Jeremy Epstein, Kai Kimppa, Lorraine Kisselburgh, Shrawan Kumar, Andrew McGettrick, Natasa Milic-Frayling, Denise Oram, Simon Rogerson, David Shama, Janice Sipior, Eugene Spafford, and Les Waguespack. The Task Force was organized by the ACM Committee on Professional Ethics. Significant contributions to the Code were also made by the broader international ACM membership. This Code and its guidelines were adopted by the ACM Council on June 22nd, 2018.
    This Code may be published without permission as long as it is not changed in any way and it carries the copyright notice. Copyright (c) 2018 by the Association for Computing Machinery.

Saturday, July 21, 2018

Stollen Cookies?

CC-BY-2.0 (bamml82, flickr.com)Have you heard that a frog can be cooked without a shock to its system by placing it in a pot with cold water, and gradually turning up the heat? Well, you are the frog, and internet-based mobile applications are the heat.

Last night, I was working on a blog post that had remained in draft mode for far too long, and part of what I did was to look for appropriate imagery using my phone. I started looking for "Tug of War" images on flickr.com before changing my search to "Sumo wrestling".

Today, Facebook magically showed me a "sponsored" post from NHK Japan for "GRAND SUMO LIVE". I have NEVER searched for sumo until last night, and that search was on the Flickr website.

Screenshot of sponsored postThe way cookies are supposed to work is that they are only accessible to the website that issued them. So, it would make sence for Flickr to keep track of my searches using cookies. But if I search for something on Google and then visit Amazon, Amazon shouldn't know anything about my activities on Google. Clearly, this is not the case with the Facebook Android app. My search history on Flickr should not be visible to any other site, and since I don't have a Flickr account, I don't think Flickr sold Facebook the data. Somehow, either through an astronomical coincidence, or some other means, Facebook managed to figure out that, at least right now, I have an interest in SUMO.

I'm not suggesting that you start making tinfoil hats. Nor have I deleted the Facebook App... yet. The point of this post, however, is that it truly is possible that this is just coincidence. However, Facebook's track record on matters of privacy is not that great. As a result, I am inclined to think that they are harvesting cookies from my phone. Do I have proof? No, but this is an example of what I have written extensively about: Ethical Debt. Because ethics do not seem to be high on the priority list for facebook, one tends to assume that every questionable event is somehow done in the shadows. Companies MUST hold themselves to a higher standard, because the consumer will stop granting credit if the ethical debt gets too high.

WR

Sunday, November 13, 2016

Democrazy

Maybe it's time we re-think this whole "Democracy" thing. I am not proposing Communism (though in its pure form would be better than Democracy), and I am not proposing Anarchy (which in its pure form is better than Communism). However, it seems obvious to me after watching the turmoil surrounding the Arab Spring, the Brexit vote, the Trump victory, and numerous Canadian elections, that "Democracy", as it is currently implemented, is broken. It is time to move away from party politics and embrace direct representation.

I think it is time for "Democracy 2.0".

Before I go further, let me stress two things:
I am a layman. I have no political training whatsoever.
I don’t want to lead you. I have no political aspirations whatsoever.
What I do have is a desire to see mankind live in peace, and to see governments actually represent their people.

If you continue to do what you’ve always done, 
you will continue to see what you’ve always seen.

What’s wrong with the status-quo? When I reflect on the lack of direct representation in democracy, there is one thing that repeatedly jumps out at me: The Party Political Model. Under the party model, one person is appointed leader (or assumes leadership) of the party. This leader establishes the platform that the party rallies behind. The party then goes out into the country (or province), and places a candidate in each electoral district (or riding) that they can afford to. On Election Day, you (the people) then choose the party (and its leader) whose platform closest relates to your personal set of priorities. In Canada, this usually boils down to a decision between Liver & Onions or Onions & Liver. The local politician has very little say as to what issues are important, and is often bullied into voting the party line, especially on issues of significance. Your voice is heard only once every four years.
Based on photo by Arthur Chapman CC BY-NC-SA 2.0
In English, when one wants to say that something is out of order, one often says that “the cart is before the horse.” This is the current state of Democracy. As long as the leader of government is chosen before the members of government, the members will represent the leader before their constituents. This may have been needed at a time when most people had no way of knowing what a particular candidate’s opinion on the issues was. So, the party was trusted to assemble like-minded representatives. However, with the advent of the internet, and even more so Social Media, a constituent can know everything there is to know about a candidate. Fancy a life in politics? You had better keep your digital footprint clean.

Democracy 2.0 in Action

What would Democracy 2.0 look like? For starters, the size of the constituency would be based on the number of people an average representative can actually represent. I don’t know what that number is, that would require further research. But think of it this way, if a representative were to speak with a different constituent every half hour, seven hours a day, every week day for fifty weeks of the year, s/he could hear the opinions of 3,500 constituents. If the size of the constituency is 100,000 people, the opinions of those 3,500 constituents would reflect the entire population of the constituency 95% of the time with a 1.63 margin of error. (As an aside, the average population of Canadian federal ridings is 99,034.)

In Canada, we have a situation that doesn’t occur everywhere, but must be addressed in all countries where it does occur. Since the formation of Canada was the result of colonialization, we have an indigenous population. Our indigenous population is known as the “First Nations.” Due to the sleight of hand and wordsmithing skills of the colonial forces (not to mention military might), the First Nations are not represented equally in government. Under Democracy 2.0, each Nation of the First Nations would have a seat in government. We cannot undo the past, but we can fix the future.

So, now that we’ve nailed down the size of the constituency, let’s discuss candidates. All candidates that wish to represent a constituency must actually be from that constituency. Under the party model, it is not un-common for a party to move a candidate to a constituency where they cannot, or will not, field someone local. That person knows nothing about life in that area, and cannot possibly have a vested interest in the wellbeing of that community. If we remove the parties, we open the door to direct representation. The electorate focuses their decision making on choosing the candidate that best represents their beliefs and concerns.

You might ask: what about Leadership, and Opposition? How would that work? I would reply: ask yourself this: what do you expect the Opposition to do? Oppose. But what should they do when the law being debated has merit? Do you really want someone to sit in opposition to something they know to be right? Under Democracy 2.0, all members of the House of Representatives are members of the Government, and all members of the House of Representatives are members of the Opposition. Under Democracy 2.0, they are all expected to consider each bill or act (or whatever you call them in your context) under its own merit. Each representative can propose a bill for consideration by his or her peers, but there is no one person who is sitting in a position of authority over them. As such, there is no one person who influences their vote.

The role of Leader would be occupied by a member of the House of Representatives chosen by his or her peers. For this, I like the British term “Prime Minister.” This would be the first among equals, the Head of State. One must note however, that this position is external facing. As each representative is accountable to his or her constituency, this Prime Minister would be accountable to the House of Representatives, and would be expected to represent their beliefs and concerns on the world stage.

A Brave New World

The beauty of the Democracy 2.0 model is that it would scale really well. The same model could be applied to local governments, provincial (or state) governments, even to multilateral organizations like the United Nations. The challenge is making it a reality. The political machines that drive democratic implementations around the world are protectionist in nature, and are not likely to change from the inside. It would take a true statesman or stateswoman to give up power once granted the majority required to make Democracy 2.0 happen. But I can always dream.

Monday, June 22, 2015

Who's Your Best Teacher?

Your best teacher is your last mistake.
Unknown image source. Please advise if you know who to credit.
I saw this today, and initially thought "yeah, that seems true," but then I quickly changed my mind. While recognizing the lessons that a mistake teaches is important, there exist many better teachers. The problem with this statement is that some mistakes are so expensive that they may render the lesson useless.

I occasionally say "Nobody is completely useless, they can always serve as a bad example." A better teacher is someone else's mistake. The beauty of this teacher is that it doesn't cost you anything.

Now if you just spend your time looking at other people's mistakes, you may be making the mistake of not focussing on your own business. That's where Management Consultants come in. Yes I know, we're not free (in fact most are not cheap either), but the money invested in hiring a management consultant can at least be budgeted.

So, your "best" teacher may actually be a management consultant. You focus on running your business, and hire me to address the concerns that are keeping you up at night.

Let's talk. Give me a call for a free consultation.

Monday, March 23, 2015

What Makes a Great Leader?

Credit: Scott Maxwell
I read a discussion today from McKinsey & Company entitled Decoding leadership: What really matters. The authors discuss a study they conducted to try to identify "what sort of leadership behavior organizations should encourage". It seems that the researchers really conducted an exhaustive study. I congratulate them on their work.

A survey 189,000 people in 81 medium to large organizations, identified 4 key leadership behaviours that the strongest leaders possess. While that is interesting, what I find alarming is that the list of "20 possible types of behavior" that they used does not include  any mention of Ethics or Integrity. In fairness, some of the behaviours might be seen as ethical traits, but they aren't traits that would prevent Ethical Debt.
Where is the mention of Honesty, Fairness, Trustworthiness, Beyond Reproach, etc. Sure number 9 is "Foster mutual respect", and while that is important, it doesn't scream out "Always do the right thing".

My grandfather used to be an accountant. I remember a story that I heard about him that went something like this:
Someone approached one of his clients and asked for an introduction to my grandfather as they were looking for someone to fix their books so that they wouldn't have to pay so much tax. Apparently, my grandfather's client told him "Don't bother asking Mr. Rochow, he would never do that kind of book-keeping."
That is the kind of ethics that all leaders should possess and cultivate in their organizations. You want a reputation that is so ethical that nobody would ever even consider asking you to do something that is not above board. That is the way to avoid Ethical Debt.

Saturday, March 7, 2015

What is Ethical Debt?

As ethics are the moral compass of a society, and society is constantly evolving,
are questions of ethics still valid?

« Plus ça change, plus c'est la même chose. »
("The more things change, the more they stay the same.")
-- Jean-Baptiste Alphonse Karr, Les Guêpes, January 1849.

Each generation thinks that the next generation is wild and reckless. My grandparents were likely taken aback by the introduction of Rock and Roll to modern society. They would certainly have preferred the works of J.S. Bach. However, if I'm not mistaken (and I might be) J.S. Bach was branded a heretic in his day! Now there is obviously a huge difference between socially acceptable music and ethics. I suspect however, that societal ethics don't actually change as much as we might think.

If one considers the Occupy Wall Street movement that started a few years ago, the protesters were against corporate greed at the expense of the less fortunate. Basically, as the theory goes, 1% of the population is living off the backs of the other 99%. Now I don't entirely buy that, however the point of Ethical Debt is that, as far as most people are concerned, this could be true. Ethical Debt must be managed in the same way as financial debt. The impact of financial debt is obvious. We can only continue incurring more financial debt for so long before our creditors pull their purse strings tight, and refuse to offer any more. There may be situations where debt must be incurred, however the longer that debt stays on the books, the more expensive it is to remove it from the books.

Ethical Debt is not Karma

Many readers may at this point think I am referring to the mystical concept of Karma. This would be a misunderstanding. Karma implies that when you do good, at some time in the future, in some unrelated fashion, good will be done to you. The opposite side of Karma holds that when you do evil, evil will be done to you. Ethical debt on the other hand, says that when you stretch the boundaries of socially acceptable behaviour, society is less and less likely to trust you. To illustrate this, let's take a look at Bill Gates. With respect, Bill Gates is renown as an aggressive businessman. He has caught the ire of many around the world for what outwardly appeared to be a profit at all costs approach to his leadership at Microsoft. Since stepping down from an active role at Microsoft, Mr. Gates and his wife have started the Bill and Melinda Gates Foundation.

We work with partner organizations worldwide to tackle critical problems in four program areas. Our Global Development Division works to help the world’s poorest people lift themselves out of hunger and poverty. Our Global Health Division aims to harness advances in science and technology to save lives in developing countries. Our United States Division works to improve U.S. high school and postsecondary education and support vulnerable children and families in Washington State. And our Global Policy & Advocacy Division seeks to build strategic relationships and promote policies that will help advance our work. Our approach to grantmaking in all four areas emphasizes collaboration, innovation, risk-taking, and, most importantly, results. [source]
Since its inception, the Gates Foundation has given away nearly $33 Billion, yet Mr. Gates continues to be portrayed in social media as some sort of evil mastermind. How many more billions of dollars will the Gates family have to give away before the Ethical Debt is off the books?

Another illustration is the assassination of Boris Nemtsov on February 27, 2015. Is there anything that Russian President Vladimir Putin could say or do to make the world believe that he was not involved? The fact is that what Mr. Putin does speaks so loudly that nobody can hear what he says.

The opposite side of Ethical Debt (ie: Ethical Credit) is also true. George Washington is attributed with the quote: "It's better to be alone than to be in bad company." Of course, there is no way to validate that this was ever uttered by Washington, or that he is its original source, but his reputation is such that we believe it to be true.

What Does This Mean For You?

Canadian citizens are, for the most part, highly respected around the world. In fact, it is a matter of national pride that a Canadian can travel just about anywhere in the world, and as long as he or she displays a Canadian flag, open doors and smiles will be plentiful. However, an article in The Huffinton Post from the 9th of February 2015 entitled Canadian Businesses 2nd-Most Trusted In The World: Survey drew attention to the Ethical Debt balance sheet among Canadian companies. (Though they didn't call it that.)

The story points out that "Canada saw the largest drop in trust in business of any of the 27 countries surveyed." What this tells me is that Canadian companies are trading internationally on the reputation of our citizens. The rest of the world trusts Canadian businesses almost implicitly, but the people who know us best (those within our borders) don't trust us like they used to.

This is a wake-up call to all businesses. Correct your Ethical Debt before you have no reputation left upon which to trade.

WR